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Frequently Asked Questions
Can ultrasonic cleaning damage my parts?
Ultrasonic cleaning is considered safe for most parts. Although the effects of thousands of air bubble implosions per second is very powerful, the cleaning process is safe since the energy is localized at the microscopic level.
What kind of cleaning solution should I use?
Proper selection is crucial for acceptable cleaning activity and to prevent unwanted reactions with the work piece. Please consult our technical team regarding the specific items you need to clean for a recommendation.
What is the typical production time?
For bench-top models, we usually maintain stock. Shipment can be arranged within 3-10 working days depending on quantity. For orders exceeding 100 pieces, please consult us for a detailed schedule.
How is the after-sale service handled?
We provide a 1-year warranty. If any technical issues arise during this period, replacement parts will be sent free of charge. Continuous technical support remains available to all customers after the warranty expires.
What are the available payment methods?
Full advance payment is standard. For bulk orders, a 30% deposit before production and the remaining balance before shipment is acceptable. We also support major international payment platforms.
Is customization available for these units?
Yes, we offer comprehensive OEM services. Frequency, power, capacity, tank size, and packaging can be customized according to your specific industrial requirements.